Privacy Policy for Finn & Fur
Welcome to Finn & Fur. We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our online platform and avail yourselves of our premium dog grooming services, pet supplies retail, dog training classes, pet-friendly event organizing, and nutritional consultations for canines.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Identification Information: This includes your name, contact number, email address, and physical address when you register for services, make a purchase, or sign up for our communications. For pet services, we may also request your pet's name, breed, age, and any relevant health information to ensure tailored care.
- Transaction Data: Details of products and services you have purchased from us, including payment method used (though we do not store full payment card details on our servers).
- Technical Data: This may include your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our online platform.
- Usage Data: Information about how you use our online platform, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and deliver the services you request, such as dog grooming, training classes, and product purchases.
- To process transactions and send you related information, including purchase confirmations and invoices.
- To communicate with you about products, services, events, and promotions offered by Finn & Fur.
- To personalize your experience on our online platform by presenting products and offers tailored to your interests.
- To improve our online platform, products, and services, and to develop new offerings.
- To ensure the safety and security of our services and to detect and prevent fraud.
- To comply with legal and regulatory obligations.
3. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information in the following circumstances:
- With Service Providers: We may share your data with trusted third-party service providers who perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.
- With Your Consent: We may share your information with your explicit consent or at your direction.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. We regularly review our security procedures to consider new technologies and methods. Despite our best efforts, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
6. Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and assist in our marketing efforts. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this online platform may become inaccessible or not function properly.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Finn & Fur
18 Ann Siang Road, Unit #03-08,
Singapore, Singapore, 069698
Singapore